OFFICE POLICIES and PROCEDURES
Schedule your appointment:
By Telephone at 858-295-4001
By E-mail [email protected]
Please inform us at least 24 hours before your appointment time to reschedule or cancel. If not changed or canceled at least 24 hours in advance of your scheduled appointment, your appointment fee is non-refundable.
The person receiving service(s) is responsible for payment in full prior to or at the time of service(s). Steve Laverson, M.D., PC does not bill third-party payers for services provided. Outside funding sources are available. Our office will help arrange any financing as needed. For cosmetic procedures, a partial non-refundable payment (often 20%) reserves your position on our surgery schedule and represents your decision to proceed. Payment in full and/or financing is due at your pre-operative appointment 1 – 2 weeks before your procedure. This permits final preparation of staff, anesthesia, supplies, equipment, garments, and/or implants. Final payment for office procedures is due prior to or on the date of operation. Revision procedures may incur additional expense.
Your privacy is respected and your confidentiality secured in accordance with ethical professional standards and with federal guidelines enumerated in the Health Insurance Portability and Accountability Act. Our Notice of Privacy Practices is posted in the reception area of our office.
Compliance with Instructions and Follow Up:
Your result depends not only upon your procedure but also upon healing. Following post-surgical instructions and office visits during the months of healing are essential. Only if you visit us for important post-surgical care, up to one year after your operation, can you expect the best outcome.
Our office is completely accessible to the disabled, however, we ask for advance notice if you may require accommodation by additional time on our schedule and/or staff or equipment to assist. Please inform us in advance if you and/or a guest will need wheelchair assistance, personal assistance in physical support and/or mobility, if you are accompanied by a service animal/emotional support animal, or if you have other special needs. We reserve the right to postpone appointments for any individual we feel inadequately prepared to serve.
We’re animal lovers and also love our patients! For infection control, pets and emotional support animals must be excluded from our office. Service dogs are permitted in office but are excluded from sub-sterile and sterile areas (the operating suite). Be prepared to identify your dog as a service animal and to explain task(s) the service dog performs.